Frequently Asked Questions ♡

Yes. Most of our pieces can be personalized with names, dates, small messages, colors, and meaningful details. You can customize an existing design or contact us for something truly unique.

Yes. Share your idea with us and we will let you know what is possible before we begin. We love creating special keepsakes for birthdays, weddings, new babies, family milestones, and thoughtful gifts.

For custom pieces, we can confirm the important details before production so names, dates, colors, and wording are correct.

Custom pieces usually take 7-14 business days before they are ready to ship. During busy gifting seasons, production may take a little longer.

Yes. We ship our ceramic keepsakes to customers around the world. Shipping time depends on your destination and the shipping option selected at checkout.

Each ceramic piece is shaped, painted, glazed, and finished by hand, so small variations in brushwork, color, and texture are part of its charm.

Handle with care and gently hand wash when needed. Avoid harsh scrubbing, sudden temperature changes, and abrasive cleaners to keep your piece looking beautiful.